Privacy Policy
Last updated: March 2025
1. Overview
FairGo Invoice ("we", "our", or "us") is an invoicing platform built for Australian small businesses. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using FairGo Invoice at fairgoinvoice.com, you agree to the practices described here.
2. Information We Collect
Account information
When you register, we collect your name, email address, and (if using email/password login) a hashed password. If you sign in with Google, we receive your name and email address from Google — we never see your Google password.
Invoice and business data
We store the invoices, quotes, client details, products, and company profiles you create. This data belongs to you and is used solely to provide the service.
Payment information
We do not store credit card numbers. Subscription payments and invoice payment collection are handled by Stripe. We receive confirmation of payment status from Stripe but never your raw card details.
3. How We Use Your Information
- To create and manage your account
- To generate, store, and deliver invoices and quotes on your behalf
- To process subscription billing and invoice payments via Stripe
- To send transactional emails (invoice delivery, password reset) via your configured email service
- To respond to support requests
- To improve and maintain the platform
We do not sell your personal information. We do not use your data for advertising.
4. Third-Party Services
We use the following third-party services to operate the platform:
- Stripe — payment processing and Stripe Connect for collecting invoice payments. Subject to Stripe's Privacy Policy.
- Google OAuth — optional sign-in via Google. Subject to Google's Privacy Policy.
- Cloudflare — hosting, DNS, and infrastructure. Subject to Cloudflare's Privacy Policy.
5. Cookies
We use a single, essential HTTP-only session cookie to keep you logged in. We do not use tracking cookies, analytics cookies, or advertising cookies.
6. Data Storage and Security
Your data is stored on Cloudflare's infrastructure (D1 database and R2 object storage). Passwords are hashed using PBKDF2-SHA-512 with a unique salt — we cannot recover your password. We use HTTPS for all data in transit.
7. Data Retention and Deletion
We retain your data for as long as your account is active. You may request deletion of your account and all associated data at any time by emailing us. We will delete your data within 30 days of receiving your request, except where we are required to retain it by law.
8. Your Rights
Under Australian privacy law (Privacy Act 1988) and applicable regulations, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or out-of-date information
- Request deletion of your personal information
- Withdraw consent for optional data uses
To exercise any of these rights, please contact us at the email below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users by email of material changes. Continued use of the service after changes take effect constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: privacy@fairgoinvoice.com